Frequently Asked Questions (F.A.Q.)


With over 35 years of experience, NOR METALS is one of the largest, most respected collectors and processors of precious metals, currently operating in over 25 countries worldwide.

How long after my material is shipped or collected will I receive my payment?

It all depends on the type of material, it usually takes up to 10 workings days from the date your materials are collected to the date you receive payment.

What are NOR METALS Terms?

Our terms and conditions will vary depending on the type of material you have to refine and the type of process that applies. Please click here for general terms Details.

Who can I call if I have questions?

A dedicated team of professionals is available to answer any and all of your questions. Please call 6467274433.

Should I ship my material if it is either contained in liquid or is itself in liquid form?

Contact us directly at 6467274433 and we’ll help you make all the necessary arrangements.

How much is my gold worth?

NOR Metals pays up between 95-99% of the value of your gold, silver, platinum and palladium. No extra charges or fees.
Please click here for general terms Details.

How can I tell if my items are solid gold or gold plated?

Solid gold is usually stamped with the purity, and gold-plated items are stamped “GP”, “KP”, “HGE”, “RGP”, “GE”, or “GF”. Unfortunately we are unable to buy gold plated items as they contain very little gold.

Can I use a magnet to test my jewelry?

Gold, silver and platinum are non-magnetic. Many gold-plated items have a core of nickel or iron, which is magnetic. Therefore a magnet can be used to determine if your item is nickel or iron, with a thin plating of gold. Please note: Some gold-plated items contain a brass core, which is not magnetic.

Do you buy gemstones?

Coupled with our precious metal refining service we offer a stone removal service.
So if you would like to sell your gold but keep your gemstones, we will remove and return them to you.

What price will you get?

The value of precious metals fluctuates daily so the price you get will depend on current market activity. NOR Metals works with the London Stock Exchange fixings to give our clients the best and highest possible rates on the market. Click here to check ou today’s rates

What is a Karat?

A karat, or carat, is the measurement of purity of gold. 24 karats is pure gold.